In this episode, Ken Lain, the Mountain Gardener, shares the story of holiday gift cards at Watters Garden Center. Learn how the team built a sophisticated online gift-card system complete with custom designs, scheduled delivery, and personal m...

In this episode, Ken Lain, the Mountain Gardener, helps you deck the halls with holiday plant history. Explore tales that stretch across cultures, continents, and centuries. From ancient legends to unexpected historical influences, each traditi...

In this episode, Ken and Lisa Lain of Watters Garden Center in Prescott share the top 10 year-end garden tasks for a better yard. From refreshing an outdated yard to tackling the sneaky winter weeds that can take over fast, they share insights ...

In this episode, Ken Lain, the Mountain Gardener, shares a true story of why customer service failed at Verizon. He explains why his own business takes a very different approach, and how that choice has become a surprising competitive edge. It’...

In this episode, Ken and Lisa Lain of Watters Garden Center in Prescott discuss the most popular holiday tree and how to plant it. From unexpected tree troubles to choosing a holiday centerpiece that lives on long after the season, the conversa...